Approximate Shipping Dates and Delivery Dates

The most frequently asked question pertains to ship dates and delivery dates.  The most important thing to realize is that special orders take anywhere from 3-4 months for bridesmaids and 6-9 months for bridal.  And, as stated in previous blogs, when you know what you want, place the order.

Ladies, it takes time for these dresses to be manufactured overseas.  Very rarely, do the designers have ready made stock for their sample dresses.  This being said, each and every customer has to be educated in this area so that they know what to expect.

When we place the order we are given an APPROXIMATE shipping date.  The companies have a 10 day window in both directions, which means that it may ship out 10 days before or after the date they give us.  Delivery dates cannot be determined until UPS has the dresses in their posession.  At that time, they assign a tracking number to the order, and then, only then, do we have an official delivery date.

We want each and every customer to be excited and happy with their special orders.  Our goal is to keep the lines of communication open in order to avoid any confusion.  We invite you to call us with any questions you may have at any time.  We are here for you. We are FORmally YOUrs, dresses for you.

No comments: